My Account FAQs

My Account FAQs

My Account

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How do I create a username and password on the NCBTMB website?

Visit www.ncbtmb.org and click “Register” from the top-left corner of the page. Fill out all required information and click “Create Account.” Once created, you may login to your account using your chosen username and password.

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I forgot my password. How do I reset it?

If you believe you have a NCBTMB account and cannot recall your password, enter your email address on file and click the “Forgot Password” link on the login screen.

If you are unsure which email address is on file, contact us at info@ncbtmb.org or call us at 1-800-296-0664.

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How do I create an account on the NCBTMB website?

To create a NCBTMB account, click “Register” from the upper left corner of the homepage. Please enter all required information and click “Submit.”

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How do I register with NCBTMB to complete applications?

To complete applications with NCBTMB, you must first login to your NCBTMB account on ncbtmb.org here.

If you do not have a NCBTMB account, Register here and fill out all required information, and Submit. You can then login to your NCBTMB account after confirmation the activation email you are sent.

To access applications once logged in, click on “Initial Applications” from the Quick Links portion of your dashboard.

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How do I change my name on my NCBTMB account?

To change your name on your NCBTMB account, you must complete an official Name Change Request Form and submit the appropriate documentation (e.g. divorce decree, marriage certificate).

  1. Login to your account at www.ncbtmb.org
  2. Click Additional Forms.
  3. Complete the Name Change Form & Submit legal documentation showing your name change
  4. Click Submit

There is no cost to complete a Name Change Request Form.

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How do I get my scores from testing sent to a state?
  • Login to your account at www.ncbtmb.org
  • Click on “Score Report Request” from the Quick Links menu
  • Fill out all required information
  • Make Payment
  • Click Submit

The fee per Score Report is $25.  Please note that not all states will accept the score report if not sent directly from NCBTMB.

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How long will my application be saved on NCBTMB’s system?

All applications will expire within 30 days if left Pending. Incomplete applications (not yet submitted) expire within 30 days when using the “Save & Continue Later” option.

You will have the option to “Save & Continue Later” on most NCBTMB Forms. This function allows you to email yourself with a link to continue your application. You must be logged in to your NCBTMB account when accessing this link in the future.

Once an application has expired, applicants will have to complete a new application and add all required documentation to the new application. Expired applications are non-refundable.

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I can’t login. What do I do?

To reset your password:

  1. Visit www.ncbtmb.org
  2. Click “Login” from the upper left (above NCBTMB logo)
  3. Click “Forgot Password” on the login screen
  4. Enter the email address associated with your account
  5. Check your email for a link to reset your password
  6. Reset your password and click “Login” (follow prompts to enter new password)

If you are unsure of the email address associated to your account, email info@ncbtmb.org or contact us at 1-800-296-0664.

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What is the NCBTMB Directory?

The NCBTMB Directory is a free, personalized listing aimed to help promote your practice, organization, and/or school. As all Directory Listings are 100% customizable, you have complete control of what information is displayed on the NCBTMB Directory for public use.

You can access/update your Directory listing 24/7, 365. All you need to do is login to your NCBTMB account on www.ncbtmb.org

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How can I view or edit my Directory Listing?

As all Directory Listings are 100% customizable, you have complete control of what information is displayed on the NCBTMB Directory for public use.

To access/edit your Directory Listing:

  • Login to your NCBTMB account at www.ncbtmb.org
  • Choose the NCBTMB account you wish to edit (displayed as large blue tiles on your Dashboard):
    • Click on “Board Certified Therapist” to view/edit Board Certified Listing(s)
    • Click on “Approved CE Providers” to view/edit Approved Provider Listing(s)
    • Click on “Courses” to view/edit your AP Course Listing(s)
    • Click on “Assigned Schools” to view/edit your Assigned School Listing
  • Click “Edit My Free Directory Listing”
  • A new window will appear showcasing all available fields/information
  • Edit your Directory Listing as you see fit
  • When done, click “Review My Listing” to preview how your listing will look (including your updates)
  • When ready, click “Publish” to make your updates live

You can access/update your Directory listing 24/7, 365. All you need to do is login to your NCBTMB account on www.ncbtmb.org.