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Volume 2003, Issue 4

NCBTMB Takes the Pulse of Practitioners

To make sure NCBTMB programming continues to keep pace with Nationally Certified practitioners, the organization recently completed an extensive survey of practitioner needs and attitudes about certification.
    In September, NCBTMB conducted a survey of nearly 800 massage and bodywork professionals. Participants in the survey were selected randomly from three categories – those who were currently NCBTMB certified, those who had let their certification lapse and those who were soon approaching their renewal period. NCBTMB’s research was conducted in partnership with FGI Research of Chapel Hill, North Carolina. FGI, a working unit of Yankelovich Research, has a national reputation for quality research.
    FGI contacted therapists by phone and most of those contacted eagerly participated in the 20-minute phone survey. NCBTMB thanks all who participated for their feedback and insight.
To help NCBTMB better understand how certificants feel about National Certification and their practice, a large number of motivational and attitudinal questions were included in the survey.

Here’s what you told us:

  • More than 89 percent of those surveyed believe that NCBTMB certification increases credibility and more than 80 percent indicated that NCBTMB certification added value to their practice;
  • Ninety percent indicated that NCBTMB certification reinforced the professional nature of their practice and 81 percent felt that it added value to the field by standardization;
  • A majority of practitioners feel that certification helped them get a job in the field and helped them charge higher rates for services;
  • More than half of certificants were not required by their state or employer to get NCBTMB certification but became certified anyway;
  • Not surprisingly, most view massage therapy and bodywork as a very rewarding line of work, however, most were mixed on whether it is financially rewarding;
  • Burnout and the physical demand of the profession were two of the leading concerns for practitioners.

   In addition to the attitudinal areas of the survey, NCBTMB also gathered demographic information about practitioners and the nature of their practices.

See how you compare to your peers:

  • The average therapist works 16 hours per week with full-time therapists working 24 hours a week and part-time therapists working 10 hours per week;
  • Practitioners work in a variety of environments including: in their home (42%), within a spa/gym setting (29%), in office space for private practice (24%) and within a medical office (19%);
  • A large majority (81%) of practitioners were employed full-time in another field prior to entering the massage and bodywork profession;
  • Most practitioners are women (83%) and the median age is 40. Median household income is just under $50,000 with one-third of that coming from the massage therapy/bodywork practice.

   NCBTMB continues to review the information and plans to use it to improve communications with certificants and to develop additional programming and services. Stay tuned to future issues of Connection for more updates on the research and how it will be applied by NCBTMB.

FROMTHECHAIR

By Garnet Adair, NCTMB

NCBTMB is listening.
From surveys of certificants and schools, meeting with related massage and bodywork organizations, to monitoring the state and municipal regulation of massage and bodywork, NCBTMB is listening to our stakeholders to keep our fingers on the pulse of the industry and to anticipate trends and address needs.
   When the NCBTMB board of directors met this fall to update the organization’s strategic plan (read about the updates), we reflected on the information that NCBTMB has gathered through listening.
   This process, which resulted in a new strategic plan with goals and objectives that will take us into 2008, reconfirms NCBTMB’s vision and focus. As an organization, NCBTMB strives to be far-sighted, anticipating trends and certificant needs. In doing so, NCBTMB is listening earnestly to our many stakeholders.
   In our quest to discover your needs as Nationally Certified practitioners, NCBTMB recently conducted a survey of certificants (see related cover story). You told us that you value the credential – nearly 90 percent of practitioners surveyed view the credential as a tool in increasing their credibility.
   As a result of listening and looking for trends:

  • NCBTMB is progressing in the development of new certification options for practitioners, including a credential for advanced practice in massage therapy, the National Certification in Therapeutic Massage-Advanced (NCTM-A).
  • NCBTMB developed a new recertification program, designed with ten options to choose from that add more flexibility for practitioners. This issue’s Certificant’s Corner column outlines two of the ten options available through the program (all the options are outlined in the January 2003 Requirements for Recertification handbook, available online). Connection will continue to feature the various options of the program through this year and into 2004
  • NCBTMB is retooling Connection to better meet your needs. Read about the upcoming changes in NCB News on this page.
   With all these changes, our commitment to National Certification and our stakeholders remains the same. NCBTMB continues in its core purpose, to foster high standards for therapeutic massage and bodywork professionals and to cultivate public acceptance of the value of these standards and the professionals who uphold them.

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BUILDINGYOURBUSINESS

Marketing Massage 101: Laying the Foundation

If you run your own massage or bodywork practice, chances are you are interested in building your business and growing your client base.
   But where should you start?

Have a plan.
Marketing is a process, not an event! Successful marketing is built around ongoing strategies and tactics that work together to build your brand and grow your business. Many businesses only consider marketing when business is slow or when there are extra dollars to spend. However, marketing is most successful when a steady stream of consistent messages is flowing to your target audience.
   Consider the objectives of your marketing – what you hope to accomplish. Link your goals to specific measurable outcomes and time frames that will allow you to track progress and achievement. Think about the strengths and weaknesses of your business, as well as the opportunities and threats posed by external factors. Who are your marketing efforts attempting to reach? Identify your prospective client and consider what tactics will reach them best.
   When developing a plan, think about the “marketing mix,” the four P’s of marketing: product, price, promotion and place.

Product
Your product is obviously your services as a practitioner of massage or bodywork. With National Certification, you’ve already taken steps to ensure the quality of your product. National Certification is a competitive advantage for your business, so be sure to highlight your certification in all the marketing that
you do.

Price
Consider the price you charge for your services – it should not be an arbitrary number. What is your pricing strategy? Is it competitive? Does it reflect your level of experience and training?

Promotion
Promotion is all about getting the word out. Use all the tools in your marketing toolbox. Building your business is about more than just advertising. When developing your marketing plan, don’t forget the power of media relations/publicity, promotions and marketing collateral. This is the area where you get to think outside the box – be creative!

Place
How does your customer access your product? Do you practice in your home, in an office, at a spa, or at your client’s home or office? The way you practice will affect the way you market your services and the audience to which you market. For example, a therapist who provides seated massages to office workers would approach marketing from a different perspective than a bodyworker employed at a spa.
   As you think about your plan and the marketing mix, don’t forget your audience! Some tactics are more effective than others depending on the traits of your target audiences. Make sure that you are using the right tactics to reach the appropriate audience and sending consistent, non-conflicting messages.

Look to Resources for Help
NCBTMB has put together tips and suggestions to help Nationally Certified practitioners establish successful practices in the brochure, First Steps Into Marketing Your Business.
The brochure, sent to every new certificant with the certification packet, outlines 50 simple tactics to promote a practitioner’s business and contains logo sheets to use in business cards and other printed collateral, advertising shells, a sample press release and tips for advertising in the yellow pages or other directories.
To request a copy of the brochure, email info@ncbtmb.com.

Marketing by the Numbers
Survey Says…

NCBTMB asked practitioners to share a few of the tactics they employ to attract clients and here’s the top three they identified:

  • Business cards – An overwhelming 93 percent of the practitioners surveyed said that they used business cards to market their practice. Of those, 24 percent cited business cards as their most helpful marketing method.
  • Volunteered/Donated Services – Nearly three-quarters of therapists surveyed (73 percent) donated or volunteered their massage or bodywork services as an investment in potential future business.
  • Flyers – Half of the therapists surveyed use flyers to promote their practice.

   Additional tactics identified included discount promotions for special events, yellow page listings, Web site listings, newspaper advertising, radio, brochures or newsletters, mailings, television and personal practice Web sites.
   The practitioners surveyed said that they most often acquired clients by referrals from other clients, friends, relatives, medical practitioners, spas and gyms – harnessing the power of word of mouth, otherwise known as viral marketing.

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CERTIFICANTSCORNER

Understanding the Options: The Facts about Recertification

When are you due to recertify? Through December 31, 2006, Nationally Certified practitioners are able to choose between NCBTMB’s new recertification program launched in January 2003 and the former program (detailed within the Requirements for Recertification handbook dated June 2002).
   The new recertification program consists of 10 learning opportunities that can be done in combination or separately to earn the required 48 recertification credits. The selections are diverse, ranging from obtaining a college degree to serving in a national or state leadership position. This approach to recertification gives Nationally Certified practitioners the freedom to construct a program tailored to their specific lifestyle and learning preferences. Six hours of ethics must also be completed, and these can either be integrated into the options selected or achieved separately. In addition to the required recertification credits, practitioners must complete 200 hours of hands-on practice over the course of the four year period of certification.
   The January 2003 Requirements for Recertification handbook contains the complete information on all 10 options and is available on the NCBTMB Web site.
   Starting with this issue through 2004, each issue of Connection will review two of the 10 options within the new recertification program. With so many more choices now available, NCBTMB wants to make sure that all Nationally Certified practitioners understand their options when it’s time to start thinking about recertification. The focus for this issue includes Option 1, Continuing Professional Development, and Option 2, Certifications Outside of NCBTMB.

Option 1 - Continuing Professional Development
Option 1 gives practitioners the opportunity to use course hours spent learning from a NCBTMB Approved Provider towards recertification. Click here for a listing of NCBTMB’s newest Approved Providers or for a full listing of Approved Providers, visit the NCBTMB Web site.
   If you are interested in applying Option 1 toward your recertification credits, here are a few of the steps that need to be taken:

  • Use NCBTMB’s continuing professional education form on page 7 of the January 2003 Requirements for Recertification handbook to track your recertification credits. Provide a comprehensive list of credits and all required documents in your application for recertification.
  • Submit a “Certificate of Completion” or “Certificate of Achievement” from the Approved Provider who delivered your educational experience.

Option 2 – Certifications Outside of the NCTMB
Option 2 may interest practitioners who have achieved other certifications for recognized practice in hands-on massage therapy and bodywork (for example, certifications in specific modalities or specializations). During the four-year recertification cycle, you can receive credit for the hours you spend earning the additional certification.
   The following guidelines must be followed to earn recertification credits from this option:

  • Only certifications considered as a recognized practice in hands-on massage therapy and bodywork receive credit.
  • Credit will be granted based on number of supervised course hours and supervised hands-on course hours (see page 8 of the recertification handbook for a formula).
  • Certification courses must be taught by instructors who have earned the credential being awarded and who also possess at least two years of practical experience in the area being certified.
  • As part of the certification program, you must take a formal assessment that evaluates knowledge and skills.
  • Along with the recertification application, you must also submit a brochure or catalog providing detailed information about the certification.

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NCBNEWS

Connection Gets Reconnected: Newsletter Renovation in Progress

Change is in the air and it isn’t just the seasons – Connection is getting a new look with new content. With the coming of the new year, NCBTMB Nationally Certified practitioners can expect the coming of a new newsletter.
   In addition to the regular features on NCBTMB news, strategic plan, events and approved provider listings, NCBTMB will be including news and information that certificants can use in their daily practice in the upcoming and future issues of Connection.
   New columns will analyze trends in the field, provide tips for building your business, profile Nationally Certified practitioners and keep practitioners up to speed on regulatory issues. New content will be enhanced with a revamped design and paper.

Do you have something to share with your peers and colleagues? We want to hear from Nationally Certified practitioners who have a story to tell, questions related to business issues or suggestions and tips. Contact us at newsletter@ncbtmb.com with ideas, suggestions or questions.

(back to NCB Connection Contents)

Watch for the Ballot
Take part in electing directors committed to National Certification

Participating in the 2004 board of directors election is the best way to ensure that NCBTMB’s board serves as a voice for you as a Nationally Certified practitioner!
   This year there are three seats available on the board of directors, each for a three-year term.
   Ballots will be mailed on March 1 to Nationally Certified practitioners in good standing with NCBTMB as of January 15, 2004. The deadline to return ballots is April 1.
   Make sure to watch for your ballot and the platform statements of the candidates.

(back to NCB Connection Contents)

NEWLYAPPROVEDPROVIDERS

The following continuing education providers are the most recent to become NCBTMB Approved Providers. A complete list of NCBTMB Approved Providers can be found online at www.ncbtmb.com. Remember to ask any continuing education provider for their NCBTMB provider number when pursuing continuing education toward recertification.

Julia Young Hayes
8080 St Jude Circle N
Mobile, AL 36695
251-634-3244
jhayes20@comcast.net

Patrick Moore
40232 N Courage Way
Anthem, AZ 85086
623-551-1135
elenchuspublishing@cox.net
www.meltingmuscles.com

Malanie Hamilton
Alive & Well Inst
100 Shaw Dr
San Anselmo, CA 94960
415-258-0402
www.alivewell.com

Sarah Webb
Rosen Method: Berkeley Center
825 Bancroft Way
The Berkley Center
Berkeley, CA 94710
510-845-6606

David Palmer
TouchPro Institute
584 Castro St Suite 555
San Franscico, CA 94114
800-999-5026
dpalmer@touchpro.com
www.touchpro.com

Tucker W. Sharp
47 Hearthstone
Irvine, CA 92606
949-857-6059
balanceme@aol.com
www.balanceme.com

Deane Juhan
105 E Strawberry Dr
Mill Valley, CA 94941
415-383-1452
deanejuhan@comcast.net

Luann Overmyer
1830 San Pedro St
Berkeley, CA 94707
510-527-6869
nadalu@earthlink.net

East-West Institute of Hand Therapy
10301 E Garvey Ave Suite 204
El Monte, CA 91733
626-452-9593

Inst for Natural Resources (INR)
PO Box 272027
Concord, CA 94527
925-609-2820
info@inrseminars.com
www.inrseminars.com

Laura M. Brown
Earth Spirit Massage
3169 Mt Tami Dr
San Diego, CA 92111-4632
858-560-6755
lsbro1@mindspring.com

Eve Wilson
Reiki for Everyone
31867 Verona Circle
Beverly Hills, CA 48025
248-647-3241
HDP_alchemy@comcast.com

Liz Koch
PO Box 1226
Felton, CA 95018
831-335-1851

Mabel, ABA, EA Katz
21821 Burbank Blvd Suite 152
Woodland Hills, CA 91367
818-999-4753
makangel@aol.com

Rosen Method Bodywork Carolina Center
1212 Spruce St
Berkeley, CA 94709
510-525-3805
odilat@mindspring.com

Todd Durkin
Todd Durkin Enterprises
10006 Scripps Ranch Blvd
Suite C-7
San Diego, CA 92131
858-271-1171
durkin@fitnessrequest10.com
www.todddurkin.com

W. Randy Snyder
PO Box 6296
Oceanside, CA 92052
619-517-2557
williamsn@ashn.com

Donna C. Cerio
2750 Orchard St Suite 1
Soquel, CA 95073
831/475-5472

CO Center For Healing Touch, Inc.
12477 W Cedar Dr
Lakewood, CO 80228
303-989-0581
www.healingtouch.net

Kathy M Duncan
5821 County Rd 331
Silt, CO 81652
970-618-2885
mail@kathymduncan.com
www.kathymduncan.com

Shogo Mochizuki
Japanese Massage & Bodywork
4264 Redwood Pl
Boulder, CO 80301-1638
303-443-3434
shogom@attbi.com

Acquired Touch, Inc
2814 15th Ave
Longmont, CO 80503
303-678-0367

Barry Gordon
CT Healing Institute
14 Village Ln
Wallingford, CT 06492
203-269-1300
aoa1@msn.com

Rob Eppes
Wellness Management Systems
PO Box 7596
Wilmington, DE 19803
302-765-2387
r.eppes@verizon.net

Wayne Dawson
Florida College of Nat. Health/Sarasota Campus
1751 Mound St Suite G100
Sarasota, FL 34236
941-966-7117
info@fcnh.com
www.fcnh.com

Mark Sterghos
Florida College of Natural Health
2001 W Sample Rd Suite 100
Pompano Beach, FL 33064
954-975-6400
info@fcnh.com
www.fcnh.com

St John Seminars
6565 Park Blvd
Pinellas Park, FL 33781
727-397-5525*100
info@stjohnnmtseminars.com
www.stjohnseminars.com

Musculoskeletal Rehab, Inc.
(LMT Success Group)
4070 Cactus Ln
Mt Dora, FL 32757
352-385-0052
info@lmtsuccessgroup.com
www.lmtsuccessgroup.com

Bramham Institute
1014 N Olive Ave
West Palm Beach, FL 33401
561-802-3855
info@bramhamspa.com
www.bramhamspa.com

Joachim Zuther
Acad of Lymphatic Studies
11632 High St Suite A
Sebastian, FL 32958
772-589-3355
Academy@acols.com
www.acols.com

Dale G. Alexander
3410 Eagle Ave
Key West, FL 33040
305-296-7339
tropical@aol.com

Florida College of Nat. Health
Miami Campus
7925 NW 12th St Suite 201
Miami, FL 33126
305-597-9599
info@fcnh.com
www.fcnh.com

Steve Richards
Florida College of Nat. Health/Orlando Campus
887 E Altamonte Dr
Altamonte Spring, FL 32701
800-393-7337
info@fcnh.com
www.fcnh.com

Reda Abdel-Fattah
1050 NW 15th St Suite 211A
Boca Raton, FL 33486
561-391-5331
RAbdelfattah@pol.net

Michael Mcgillicuddy
USA Pro Sports
450 N Lakemont Ave Suite A
Winter Park, FL 32792-3152
407-673-6776
spiritmcg@aol.com

Vedic Conservatory
36 Salina Ave Suite 2
Delray Beach, FL 33483
561-330-3658
vedamystic@aol.com
www.vedicconservatory.com

Mark J Bigelow, LMT
1006 Landing Blvd
West Palm Beach, FL 33413
561-434-2944
bigelowseminars@aol.com

Thomas Anstett, ND, LMT
1151 SW 30th St Suite C
Palm City, FL 34990
772-220-8800
mmyo@inetw.net

Katie Haley
CosmicFlower Aromatherapy
1519 E Hillcrest St
Orlando, FL 32803
407-760-8214
cosmicflower@angelfire.com

Scott Kingsbury
1030 Pine Tree Dr Suite 6
Indian Harbour Beach, FL 32937
321-693-3879
magichandscott@yahoo.com

Minakshi
62900 Overseas Hwy Suite 9
Marathon, FL 33050
305-743-2624
minakshi@bellsouth.net
www.minakshiwatsu.com

Maria P. Seidman
Quiet Woman
2751-D Tamimiami Trail
Port Charlotte, FL 33952
941-624-4240
rjs@nut-n-but.net
www.thequietwoman.org

Alice Belusko
Doctor of Success Seminars
7081 SW 19th St
Plantation, FL 33317
954-316-3037
aliceslomi@comcast.net

Ohashiatsu Chicago
825 Chicago Ave
Evanston, IL 60202
847-864-1130
ohachicago@aol.com

Donna Hamson Cooney
807 South Mitchell St
Bloomington, IN 47401
812-332-4090
Cooney.bloomington.in.us

Mike Uriarte
MyoKinesthetic System
10339 Mastin
Overland Park, KS 66212
913-541-1910
myokin@yahoo.com

Kimberli Ridgeway
1423 Elizabeth St
West Monroe, LA 71291
318-396-9234
kridgeway@jam.rr.com

John DeMahy, RN
3322 Esplanade Ave
New Orleans, LA 70119
504-488-7555
jdemahy@cox.net

Betty Caravallo
37 Maple St
Danvers, MA 01923
978-750-4899
bettycaravallo@aol.com

Baltimore School of Massage
6401 Dogwood Rd 2nd Floor
Baltimore, MD 21207
410-944-8855
www.bsom.com

Theodora Welsh
1700 Manor Rd
Baltimore, MD 21222
410-238-4613

Int’l Thai Therapists Assoc
3600 S 60th Ave
Shelby, MI 49455
231-861-6829
itta@megsinet
www.thaimassage.com

Gregory D. Flynn
4964 Battenkill
Galesburg, MI 49053
269-665-4990
dianeticnow@hotmail.com

Connie Lee Eiland
3645 Chatsworth
Detroit, MI 48224
313-343-8808
clshebear@aol.com

Patricia Searing
6129 Holmes St
Kansas City, MO 64110
816-561-4466*137
psearing@mindspring.com

Kay Van Alstyne
Reiki Master Teachers
10 Fawn Meadows Dr
Eureka, MO 63025
636-938-6181
reiki4useonu@aol.com

Forsyth Technical Comm. Coll.
Corporate and Cont. Educ.
2100 Silas Creek Pkwy
Winston-Salem, NC 27103
336-760-0371
www.forsyth.tec.nc.us

Joel Tull
3005 Pisgah Ct
Greensboro, NC 27455
336-545-1935
joeltull@aol.com

Winifred Crumrine
Body Knowledge, Inc.
1229 Moultrie Ct
Raleigh, NC 27615
919-846-3829
jackorfred@aol.com

Adele St. Pierre
5221 Largo Cto Unit 201
Wilmington, NC 28409
910-792-1890
dreamteacher4u@aol.com

Adawehi Institute
PO Box 1549
Columbus, NC 28722
828-894-0124
bldc@yahoo.com

Janet Blevins
117 Vance Crescent Ext
Asheville, NC 28806
gypsywolf05@aol.com

North Eastern Institute of Whole Health, Inc.
22 Bridge St
Manchester, NH 03101-1619
603-623-5018
admissons@neiwh.com
www.neiwh.com

Georganne Verigan
49 Nighthawk Hollow Dr
Gilmanton Iron Works, NH 03837
603-267-1796
grv@worldpath.net

Robert F Adams
525 Fairfield Dr
Manchester, NH 03104
603-669-7157
rfadams@aol.com

Health Choices Holistic Massage School
170 Township Line Rd
Hillsborough, NJ 08502
908-359-3995
www.health-choices.com

Advanced Training Seminars
5 Juniper Ave
Somerdale, NJ 08083
609-627-9520
Mitchell_Hackerman@hotmail.com

Wellness Workers Inc Holistic
PO Box 163
Health Education & Services
Gibbsboro, NJ 08026
856-435-3427
yourwell@aol.com
www.wellnessworkers.org

Ayurvedic Institute
11311 Menaul Blvd NE
Albuquerque, NM 87112
505-291-9698
smasocco@ayurveda.com
www.ayurveda.com

Northern NM Community College
921 Pasco de Onate
Espanola, NM 87532
505-747-2100
ramonag@nnm.cc.nm.us
www.nnm.cc.nm.us

Inst for Integrative Healthcare Studies
PO Box 423
Bullville, NY 10915-0423
800-364-5722
info@natural-wellness.com
www.homestudyinstitute.com

Patricia O’Reilly
50 Barnum Ave Suite 310
Port Jefferson Station, NY 11777
631-928-0556
ptapat@aol.com

Michael Alicia
Body Break Company Inc
259 Seventh Ave Suite 4
New York, NY 10001
212-229-1529
http://members.aol.com/bodybreaks

Hands-On Seminars
32-70 31st St
Astoria, NY 11106
888-767-5003
handsonseminars@longisland.com
www.handsonseminars.com

Susan B. Vazal
Bodyworks Holistic Center Inc
487 Broadway
Saratoga Springs, NY 12866
518-580-8988
sue@reikiroom.org
www.reikiroom.org

Theresa Cloud Eagle Nelson
5399 Teakwood Ct
Columbus, OH 43229
614-895-1614
theresa@theresacloudeagle.com

Richard Finn
Pittsburgh School of Pain Management
1312 E Carson St
Pittsburg, PA 15203
412-481-2553
www.painschool.com

Lancaster School of Massage
317 North Queen St
Lancaster, PA 17603
717-293-9698
lsmassage@redrose.net
www.lancasterschoolofmassage.com

Nancy E. Schmitt
Aviana Body Products and Body Work
11 Almond Dr
Hershey, PA 17033
717-533-5991
nels27@aol.com
www.esbspa.com

Sherri Dickson
2722-A Wilmot Ave
Columbia, SC 29205
803-256-6242
sfdcew@aol.com

Wanda H Williams
2829 Timmons Ln Suite 151
Houston, TX 77027
713-552-0257

Shanti Dechen
Aroma Apothecary
8516 Devine St
Austin, TX 78748
512-282-6099
aromaapothecary@austin.rr.com
www.aromaapothecary.com

Samuel Strauss
Loving Touch Center Int’l
PO Box 171
School of Traditional Reiki
Callway, VA 24067
reikiltc@sitestar.net
www.reiki-LTC.org

Sari Spieler
Northwest Coalition of Massage Educators
17600 Sylvester Rd SW
Seattle, WA 98166
206-675-1740*7

Patricia A. Donohue
18 Morgan Ave
Titusville, NJ 08560
609-737-8971
CMTia@msn.com

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STRATEGICPLANUPDATE

Strategic Plan Charts the Course for Future

During NCBTMB’s September board meeting, the board of directors reviewed and approved a new strategic plan for the organization. The plan was designed to offer foresight about the profession; be sensitive to certificant views; and align with NCBTMB’s capacity, strategic position and ethical implications.
   The strategic plan preamble highlights these issues: “As the profession of therapeutic massage and bodywork grows and matures, especially as it continues to move into the public mainstream areas of healthcare and services that promote wellness and a fulfilling lifestyle, it is challenged to create a coherent sense of identity among practitioners and in the public eye.
   To explore and resolve the issues presented by the challenge, NCBTMB is committed to identifying, developing, refining and promulgating unified definitions, standards and other common elements of the profession.
   Recognizing the interdependence of the components of the profession, NCBTMB will do so in a collaborative manner. To preserve the diverse expression of these common elements, NCBTMB will maintain a balance of clarity and flexibility in its work.”

   NCBTMB’s strategic plan was developed with input from certificants, other related professional organizations, employers and regulators who were tapped to help identify NCBTMB’s role in the overall massage and bodywork profession. This input, along with the detailed discussions and evaluation by the NCBTMB Strategic Planning Task Force, defined five core goals for NCBTMB. The goals are as follows:

  1. Scope of the profession – NCBTMB is a leader in developing and promulgating the common elements of the profession while supporting the diverse expression of those elements.
  2. Value of the credential – NCBTMB’s credentials are recognized and valued by all stakeholders.
  3. Consistent National Regulatory Standard – NCBTMB’s entry-level credentials are accepted for regulation of massage therapy and bodywork in all states.
  4. Brand – NCBTMB is recognized as THE credentialing body in the massage therapy and bodywork profession.
  5. Scope of NCBTMB – In addition to credentialing, NCBTMB’s programs address the needs of the profession that are congruent with the purposes of NCBTMB.

  NCBTMB’s new strategic plan builds on its first plan created in 2000. The Strategic Planning Task Force began its discussions with a detailed inventory of where the organization was relative to its previous plan and was pleased to see that most of the goals outlined in that plan had been accomplished or were well underway.
  Members of the Strategic Planning Task Force who worked on the development of the draft plan include:

Elliot Greene, Task Force Chair

Garnet Adair, NCBTMB Chair

Sandy Anderson, NCBTMB Examination Committee Chair

Judy Dean, NCBTMB Chair-elect

Shelly Loewen, NCBTMB Leadership Development Committee Vice-Chair

Judith McDaniel, PhD, NCBTMB Ethics and Standards Committee Chair

Ray Moriyasu, NCBTMB Bylaws Committee Chair

Sally Hacking, NCBTMB Government Relations Consultant

Susan Scoboria, NCBTMB School Outreach Coordinator

Moving Forward
With the approved strategic plan in hand, the board is now working to further develop and prioritize the objectives. Committee chairs and staff are working to create action plans based on these goals. These committee plans will comprise NCBTMB’s action agenda.
   “The strategic plan is the big picture of NCBTMB,” said Garnet Adair, NCTMB, NCBTMB chair. “The plan provides the framework for the organization for several years so that the work can continue in a consistent and cohesive direction. We are pleased with the outcome of this process and eager to roll-up our sleeves and implement the initiatives within the plan.”

Editors Note: Future issues of Connection will provide updates on NCBTMB’s action and progress in meeting the objectives of the plan.

CALENDAROFEVENTS
Editor's Note: This list of events is provided for informational purposes only. For specific information about participation in the events listed above, please contact the host organization.

EVENT DATE LOCATION
National Organization for Competency Assurance (NOCA) Annual Meeting
Nov. 19-22, 2003 Orlando, Florida
National League of Cities (NLC) Congress of Cities

Dec. 11-13, 2003 Nashville, Tennessee
Council of Schools Annual Meeting
Jan. 20-24, 2004 New Orleans, LA
NCBTMB Board of Directors Meeting
Jan. 30-Feb. 1, 2004 San Diego, CA
Federation of Association Regulatory Boards (FARB) Forum 2004
Feb. 6-8, 2004 Amelia Island, FL
Spa & Resort Expo & Conference/Medical Spa Expo & Conference
Feb. 15-16, 2004 Los Angeles, CA

(back to NCB Connection Contents)

NCBTMB
8201 Greensboro Drive, Suite 300
McLean, VA 22102
703-610-9015 … 703-610-9005
1-800-296-0664 (totally automated line)
e-mail: snicolais@ncbtmb.com

 


Contents

FROM THE CHAIR

BUILDING YOUR BUSINESS

CERTIFICANTS CORNER

NCB NEWS

Watch for the Ballot

Newly Approved Providers

STRATEGIC PLAN UPDATE

CALENDAR OF EVENTS


Board of
Directors

Garnet Adair, NCTMB, Chair, Tucson, AZ - 2004

Judy Dean, MEd, RN, BC, NCTMB, Chair-Elect, LaPorte, IN - 2005

Elaine Calenda, NCTMB, Secretary/Treasurer, Longmont, CO - 2004

Neal Barry, LMT, NCTMB, Stratford, CT - 2006

Tree Bright, NCTMB, Winston-Salem, NC - 2004

Pam Laubscher, DO, Public Member, Oro Valley, AZ - 2005

Robert Lehnberg, NCTMB, Bayside, CA - 2006

Elizabeth McIntyre, MAS, RN, NCTMB, Lancaster, PA - 2005

William Stoehs, Public Member, Miramar, FL - 2006

Whitney Lowe, NCTMB, Immediate Past Chair, Bend, OR

*Terms end on April 30 of year indicated.


NCBTMB Connection
Published by the National Certification Board for Therapeutic Massage and Bodywork
8201 Greensboro Dr.,
Suite 300
McLean, VA 22102
703-610-9015
FAX:
703-610-9005
Automated Information Line:
1-800-296-0664
http://www.ncbtmb.com

Staff Coordinator:
Susan Nicolais, CAE

Editor: Jacquelyn Mattern

Production/Design: Teresa B. Gutsick

NCB Connection is published four times a year by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB). All rights reserved. Reproductions of any material in this publication in whole or part without the written permission of the NCBTMB is prohibited. Copyright 2003 by the NCBTMB.

 

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