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Contact Us

We are always pleased to hear from our stakeholder groups, and the general public. To ensure your request, comment, or concern is addressed by the correct party, please choose the appropriate contact method below.

General Information
Contact our customer care center (M-F, 8am-5pm CT) at: 1-800-296-0664 or info@ncbtmb.org.

Our Mailing Address
We kindly ask for your patience during the week of July 28, 2014 through August 1, 2014 as we work to smoothly transition our HQ offices. We welcome your calls and emails during this time and will do our very best to respond to your inquiry at our earliest convenience. Please note all applicable NCBTMB email addresses and phone numbers will remain the same
only our mailing address is changing.


The National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) is an independent, private, nonprofit organization founded in 1992. The mission of NCBTMB is to define and advance the highest standards in the massage therapy and bodywork. In support of this mission, NCBTMB serves the profession through Board Certification, Approved Providers, Assigned Schools and entry level State Licensure Exams. 1333 Burr Ridge Parkway
Suite 200

Burr Ridge, IL 60527

Prior to August 4, 2014, please continue to mail documentation to our current mailing address:
1901 South Meyers Road
Suite 240
Oakbrook Terrace, IL 60181

To contact us by phone, please call: 630-627-8000 or 1-800-296-0664.

For specific questions, please use the contact information provided below:

  • Board Certification, Licensure, Recertification
    Duplicate certificates, changes of address, application status
    Contact info@ncbtmb.org
  • Continuing Education or Approved Providers
    Contact CE@ncbtmb.org