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Cancellation/Refund Policy
To receive a refund for the Licensing or Certification exams, you must cancel your application no later than 48 hours prior to the date of your scheduled exam.
On the application to take the exam, candidates are required to attest that they are eligible to receive an NCBTMB credential and are not disqualified under our Felony Policy and Criminal Conviction Policy. Not disclosing disqualifying events on your application for the exam will result in no refund being given.
Candidates for Licensure – Fees are refundable less a $50 processing fee.
Candidates for Certification – Fees are refundable less a $50 processing fee and a $25 background check fee.
Approved Providers – Fees are non-refundable.



